Upholstery Repair Request Form

Upholstery Request form

Note : Due to COVID related impacts and current long job lead times, TGC is temporarily suspending all on site domestic service, repair and relocation work.

Use this form to log upholstery repairs to multiple gym pads
Customer Type:*
- Business
- Individual
Existing customer save time by using your Customer ID. Customer ID's can be found on the top Left Hand Side of any TGC invoice, quote or statement.
Are you an existing or new customer?*
Customer ID*
Name of person requesting job?*
Email Address?*
Company
Company
First Name*
Surname*
Address*
Suburb*
State*
Phone*
E-mail*
Mobile
Total number of pads to be repaired*
Colour(s)*
Make
Make if Other
Do you require an exact colour match*
- Yes
- No
Are there any additional works required such as broken timber backs, stripped threads etc? Please provide details
Repair Options (Click on an option for a detailed description)
- Removal and Instalation
- Pick Up + Drop Off
- Bring Pads to us
- Ship Pads to us
Bring Pads to us: You remove pads and bring to TGC workshop in Cheltenham. Get the pads to us by 9.15am and they will be ready for pick up by 4pm the same day. This is the cheapest and fastest option as there are no call out or labour charges. This service needs to be booked in advance.
Pick up and Drop off: You remove pads from machines and have ready for pick up. TGC tech comes to site, picks up pads to TGC workshop for recovering and then returns and drops them off when done. You re-install pads yourself. Only pick up and drop off fees apply. 2 day turn around (sometimes we can do it same day).
Removal and Installation: TGC tech come on site, removes pads to TGC workshop for recovering and then returns and installs them. Call out fees and labour charges apply (2 to 3 day turn around)
Ship Pads to us: Remove your pads from the frame of the machine and ship to our workshop. Once repaired we will ship them back. Note: Don’t ship us the pads until we reply with a job sheet you can print and send with the shipment. (so we know its yours)
Comments and Additional Information
Photo Upload
Drop files here or

Accepted file types: jpg, gif, png, jpeg, Max. file size: 128 MB.
A photo of the upholstery or equipment can often help, especially for price estimates. Please upload a photo if you think it will help or if advised by TGC.
Captcha
By submitting a job request (or enquiry that results in a job) you are agreeing to Total Gym Care’s General Conditions of Sale