Repair Request FormNote : Due to COVID related impacts and current long job lead times, TGC is temporarily suspending all on site domestic service, repair and relocation work. Use this form to request repairs to faulty equipment.Customer Type:* Business Individual Existing and past customers save time by using your Customer ID. Customer ID's can be found on the top Left Hand Side of any TGC invoice, quote or statement.Are you an existing or new customer?*New CustomerExisting Customer (With Customer ID)Existing Customer (without Customer ID)Customer ID* Name of person requesting job?* Email Address?* Company* Company* First Name* Surname* Address* Suburb* State*VICNSWACTQLDNTSAWATASPhone* E-mail* Mobile Equipment InformationPlease enter details of the item requiring repair below. If you have multiple items you can add additional items using the button at the bottom of this form. You can submit up to 10 different items. Equipment TypeSelectTreadmillBikeIndoor CycleCrosstrainerRowerStepperWeigh MachinePilates MachineVibration MachineEquipment (Others) MakeSelectLife FitnessStairmasterNautillusKeiserStartracCybexConcept2SportartMatrixJohnsonHorizonUniversalYorkHealthstreamBHSLemondSchwinnPrecorVisionFirst Degree FitnessMake(Others) Model Serial No Fault DescriptionAdd Another ItemRemoveAddtional InformationAdditional CommentAdd Photos Drop files here or Select files Accepted file types: jpeg, jpg, gif, png, pdf, Max. file size: 128 MB.
